Delivery Options for the UK are available below.

Standard UK Delivery 1-2 Working Days £3.95 via Royal Mail Service

All orders received before 3pm will be dispatched the same working day. If the order is a custom order this may be slightly longer up to 1 day extra.

Free UK Delivery on Prams & Travel Systems

Free UK Delivery is supplied on all our prams and travel systems, We Aim to dispatch the products as quickly as possible. Orders placed before 1pm are usually dispatched the same day. However on the individual product listings it will tell you a dispatch time of the Prams and Travel Systems and if there are any specified order dates.

World Wide Delivery

We offer a World wide delivery service on all Clothing and small accessories. This is £9.95 and is around 5 working day service.

We also offer Worldwide shipping on all of our prams and travel systems however this is a chargeable service and is charged at the rate we pay as a company. We aim to find the cheapest possible rates for shipping to your country. If you are interested in one of our prams or travel systems please contact us via email to obtain a quote. Please email which system you would like along with your full address and postal code. To babyboutiquecarlisle@gmail.com

Online Returns Policy

We will refund any clothing items and accessories if returned in the original packaging with the tags on within 28 days. Simply return your item(s) with your original store or web receipt, or your email order confirmation and we will refund or exchange items which are in a re-saleable condition at the price shown on your store receipt or order confirmation email. If you do not have the original store receipt, or email order confirmation, don’t worry, as long as the item(s) are in a re-saleable condition we will exchange or provide a gift card refund of the value of the selling price of your item(s) on the day of the return

To return good please post to

Baby Boutique

40 Fisher Street

Carlsile

CA3 8RF

Faulty Goods

Faulty goods on arrival need to be reported to the Baby Boutique within 7 calender days.

We have various methods of communication however if you could send pictures or videos that will be really helpful. These can be sent to babyboutiquecarlisle@gmail.com

Any Prams/travel systems returned to us must be at the cost to the customer and a charge of £30 will be applicable for collection which we must arrange within the UK overseas charges will be calculated on a case by case basis. We can not accept any pram returns where the original packaging is not present and we can not for safety reasons accept car seats returned without the manufacturers labels still attached.

Goods supplied using the Payment plan facility are subject to a non Refundable 10% deposit. We will not refund this if the product is returned, or the order is cancelled and it can not be transferred to any other good in store or online.

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